Jobs in Tourism

From time to time Tourism Alliance Victoria is notified of vacant positions within the tourism industry. If you would like to post a position to our website please email us.

AUSWALK

Auswalk is a Grampians based business that operates quality accommodated walking holidays in most states of Australia. These walking holidays include guided group trips as well as INN-to-INN walks, a concept that Auswalk pioneered in 1994. Our customers are delightful people from both Australia and overseas. Auswalk has Advanced Ecotourism Certification and recently won the Adventure Tourism category at the Victorian Tourism Awards.

We need a new person to join our small team in Halls Gap in Victoria, preferably full time (although we will consider part time). The job involves dealing with telephone and email enquiries, processing bookings, preparing travel documents and various other office tasks. If you are interested, there will also be opportunities to learn other skills such as marketing, web development and bookkeeping. Training will be provided.

Auswalk are looking for someone with a happy enthusiastic disposition, who is a quick learner and genuinely wants to learn new skills. You will need to have a good phone manner, good computer skills and the ability to work unsupervised as well as part of a team. We need someone who is reliable and looking for a long-term commitment to the job. Some knowledge of destinations we operate trips in would be an advantage. Only non-smokers should apply.

To find out more about Auswalk go to www.auswalk.com.au. If you think you’re the right person for the job, give Auswalk a call on 03 5356 4971.

SUNBURY VISITOR INFORMATION CENTRE

Administration Officer

Ref: 5ED059

Casual (approx. 8 per week, Saturday shift plus extra hours as required)
Band 4
Sunbury location
Tourism setting

Would you like to utilise your office administration skills in a tourism environment? Would you like to be part of a team that prides itself on providing a high standard of customer service to visitors and local residents?

Located in the historic former Courthouse, the Sunbury Visitor Information Centre is a quality information service and community resource and provides information on Sunbury, Hume City and Victoria, 7 days a week.

Working alongside staff and volunteers at the Centre, the successful applicant will be responsible for performing a range of administration duties to assist in the effective operation of the Centre including statistics, basic volunteer training programs and updating resources. Providing customer service will also be required on an ad-hoc basis.

The successful applicant will have strong MS Office skills, demonstrated administration experience and the ability to work with limited or no supervision. Flexibility to work weekends and the ability to cover annual leave on weekdays is a must.

For further information about this position, please contact Amanda Martindale, Tourism Development Officer, on 0418 596 899.

Please download an Application Form, Information Kit and Position Description from our website: www.hume.vic.gov.au

Applications must address the selection criteria and include the reference number, will be received via email to careers@hume.vic.gov.au or addressed to: Manager Human Resources, Hume City Council, PO Box 119, Dallas 3047.

Applications close 29 July 2010

ROYAL MAIL HOTEL

The Royal Mail Hotel, Dunkeld is Australia’s Regional Restaurant of the Year 2009 & 2010. The Hotel is looking for dedicated, outgoing hospitality professionals to be part of its growing team.

The Hotel is currently recruiting for experienced and qualified people to fill the following positions:

Events & Weddings Coordinator - Full Time, Permanent
Receptionist - Casual
Chef - Full Time, Permanent
Breakfast Chef - Full Time, Permanent

If you have a passion for food and wine, are committed to excellent customer care and service and would like to be part of this dedicated team of professionals, please forward your CV and cover letter, detailing your experience and suitability for the position you are applying for to: hr@royalmail.com.au. A position description can be requested via this email address also.

www.royalmail.com.au

NATIONAL TRUST OF AUSTRALIA (VICTORIA)

The Organisation

The National Trust of Australia (Victoria) is a community-based, non-government organisation, committed to promoting and conserving Australia’s indigenous, natural and historic heritage through its advocacy work and its custodianship of heritage places and objects and to preservation of natural and built environment. The National Trust own and manage nearly 280 properties Australia-wide, 1500+ properties internationally with over 4 million registered members.

Property Manager – Polly Woodside

Exceptional Career Opportunity
12 months contract
Immediate start for the right candidate

We are seeking an energetic, focused and motivated Property Manager to join our team. You will be dedicated to ensuring all visitors enjoy an outstanding visitor experience. This full time contract role is an exceptional career opportunity for a well-qualified individual with a “can do attitude”.

Key Responsibilities will include:

Driving a team to deliver a compelling visitor experience that maximises profitability, promotes the Trust brand and broadens Australians’ appreciation of our heritage.
Planning and managing the growth and development of Polly Woodside.
Managing and improving the relationship between the Trust and key stakeholders at South Wharf and the wider community.
Develop and manage the implementation of a calendar of events for the property.
Day to day management of contracts and delivery of monthly and annual business reports.
Continuous improvement of the Trust’s effectiveness in managing health and safety and environment.
Working closely with other departments and a genuine commitment to customer service.
Developing new relationships to generate new corporate and private business.

Qualifications and experience:

Tertiary qualifications in Tourism, Hospitality or Business.
Tourism, Hospitality and/or retail management experience an advantage
A good operational understanding of OH&S

Planning and organising skills are essential
Management of teams

Selection Criteria:

Proven track record leading a team to deliver a high level of customer service
An ability to work with stakeholders at all levels to maximise the outcome for the organisation

Leadership experience in the tourism, hospitality or other related customer orientated position
Demonstrated ability in financial management including setting targets and the preparation of annual budgets
Outstanding coordination and effective leadership skills
Good communication and problem-solving skills
Self motivated and have a track record of high performance and success.

Sponsorship & Fundraising Manager

Newly created position
12 month contract
Work for an organisation that makes a difference

The Position

This is an exciting opportunity to make a real contribution in a dynamic and supportive environment. As the sponsorship and fundraising manager you will be responsible for the development and implementation of a corporate sponsorship and fundraising strategy. Undertake research to identify potential partner companies, draft proposals tailored to the needs of target companies. Manage corporate relationships with both existing and potential partners. Your ability to build rapport at all levels, as well as your professionalism, tact and diplomacy will be essential to your success.

Ideal candidates will have the ability to ‘hit the ground running’, take the initiative and perform at a high level of independence. You will be highly motivated, possess business acumen and be able to demonstrate a track record of achieving financial targets.

Responsibilities will include:

Develop and maintain relationships with a range of corporate supporters through key sponsorship and fundraising events
Manage and support fundraising/sponsorship opportunities to ensure targets are achieved
Develop and implement a strategy plan for establishing strong relationships with key decision makers of relevant Corporations and foundations
Manage and develop strategic client relationships
Work with senior business people to capitalise on fundraising opportunities
Develop innovative sponsorship proposals, seek out new sponsorship opportunities and arrange meetings with prospects to secure sponsorships
Develop manage and implement a corporate sponsorship and community fundraising program
Guide and support the various National Trust properties with fundraising events

Selection Criteria:

A tertiary qualification in Business/Marketing
Proven fundraising and sponsorship experience and the ability to achieve revenue targets with a limited budget
High level communication skills and outstanding negotiation skills
Extensive experience in a corporate or non-profit environment driving major revenue sources to meet target objectives. Experience in event fundraising
Outstanding interpersonal skills with demonstrated experience in networking, cold calling and developing strong relationships with key stakeholders
Excellent organisational skills and highly self motivated: need to demonstrate a track record of achieving financial targets
Demonstrate strong influential skills and the ability to close deals achieving and exceeding targets
Ability to work to deadlines in a fast pace environment
Understanding and empathy for the cause of a non-for-profit organisation is desirable

This is a great opportunity for someone who has either worked in a similar role or has deep understanding of what is needed to be successful in really driving business growth through several streams.

To apply for either of these positions

Any offer of employment at the National Trust of Australia (Vic) will be subject to a satisfactory Police Records check and/or Working with Children check.

To submit your application, in strict confidence, please email to humanresources@nattrust.com.au . Applications closing date 30 July 2010.

We will be making contact with successful applicants and calling for the first round of interviews by Wednesday 4 August 2010. If we have not made contact with you by Wednesday 4 August 2010 - please be advised that your application has not progressed to the next stage of our recruitment process and therefore we would like to thank you for your interest in the role and National Trust of Australia (Vic).

TRAVELLERS AID

Fundraising Manager – Part Time Position Vacant

Do you have passion for partnerships and fundraising?
Are you committed to social justice?
Eager to establish a bequest program?
Opportunity to shape exciting new fundraising programs
Be an important part of the senior leadership team

Travellers Aid Australia is seeking a passionate, experienced fundraiser to lead and inspire a small dedicated team. This newly created position is an ideal Part Time role for someone who enjoys work / life balance and who will be committed to services and programs that alleviate transport disadvantage.

You will need to be an enthusiastic, organised and motivated person with a very high attention to detail. You will be deadline driven and committed to continuous improvement. You will have the ability to effectively manage mutually beneficial relationships with key stakeholders in government, corporate and philanthropic sectors. You will also be able to network and build linkages in the transport, tourism, disability and community services sectors, as well provide support internal staff to do the same.

Travellers Aid is a not for profit organisation, which has delivered travel related emergency relief and support to hundreds of thousands of people since 1916. We provide unique and vital services at both Southern Cross and Flinders Street Stations, as well as on Bourke Street. We are well known in the social services, transport, disability and tourism sectors for our knowledge and expertise in travel related issues for travellers in need and are the largest provider of travel related emergency relief in Australia. Annually we assist in excess of 165,000 travellers including those with disabilities, regional, interstate and international travellers to Melbourne, as well as travellers in crises and emergencies.

This position is an ongoing permanent role, with a probation period of 6 months. To be considered for this position you will need to have previous experience in fundraising and community relations.

Hours are negotiable: 30 hours week, 9am – 5pm, salary of $75K pa (pro rata) with fantastic salary packaging options available (including options to possibly package your rent / mortgage, car payments, entertainment and meals, etc to reduce your taxable income). Subject to the Travellers Aid Australia Enterprise Employment Agreement 2009-2013 and the successful outcome of a Police and Working with Children Check.

To apply for this position, please submit your resume via email to Nicole Neal, Project Coordinator: nicole@travellersaid.org.au by 30 July 2010.

The position description is available to be viewed at www.travellersaid.org.au by going to the ‘News and Publications’ section and clicking on ‘Employment Opportunities’.

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