Visitor Information Centre Summit - 2005

Legends Wine and High Country
Victoria's North East

August 4-5, 2005

2005 Visitor Information Centre Summit hits new benchmark

This years 5th annual Visitor Information Centre Summit has been described by some as the best ever.

Held in Beechworth on August 4th & 5th, the Summit brought together 97 Visitor Information Centre (VIC) Managers and staff from across Victoria as well as Tasmania and South Australia for what is seen by many to be the most important event of the VIC Professional Development Calendar. 


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Legends, Wine and High Country Famils

Wednesday 3rd August

As key disseminators of information to the traveling public an important way for VIC Managers and staff to familiarize themselves with different Victorian tourism product is the famils that take place as part of the VIC Summit. As the host region, Legends Wine and High Country were able to organise three different famils that encompassed different attractions throughout the region. The famils were attended by over 50 VIC Managers and staff throughout Victoria and were well received by those who attended

To continue with the Legends, Wine and High Country theme, a night under the stars with the man from snowy river themed dinner was hosted on the Wednesday evening. Even though it was moved inside due to bad weather, the night was a great success.

Thursday 4th August

9.30am - 9.50am - Registration and Morning Tea    

10.10am Measuring a shire's happiness on an Index, Tim Fisher, Chair, Tourism Australia

10.45am Melbourne's 2006 Commonwealth Games, your questions answered.  Clive Dwyer, Tourism Manager, Melbourne 2006 Commonwealth Games

11.45am Are you covered?  Steve Hill, Senior Portfolio Manager, OAMPS Insurance Brokers

12.05pm Parks Victoria's role in Tourism and working with Visitor Information Centres.  Alysia Brandenburg, Strategic Tourism Adviser, Tourism Partnerships, Parks Victoria

12.30pm LUNCH

1.30pm Tourism Alliance Victoria Facilitated Workshop, Visitor Information Center's Bright Ideas

3.00pm Afternoon Tea

3.30pm The Amazing Race

5.00pm Close

6.30pm Registration for Summit Networking Dinner

7.00pm 2005 Visitor Information Centre Summit Networking Dinner, Function Room, Convention Centre, La Trobe at Beechworth.

Program

Friday 5th August

8.45am Registration

9.00am Morning Reflections, Bindi Gove, Tourism Alliance Victoria

9.05am Consumer Rights during the Commonwealth Games, Speaker TBC, Consumer Affairs Victoria

9.25am Crossing the boarders, stories from an interstate VIC, Robyn Fenech, General Manager, Busselton Visitor Information Centre

10.05am Becoming Waste Wise, Speaker TBC, Eco Recycle Victoria

10.25am A snapshot of Visitor Statistics for Victorian Visitor Information Centres, Renee Ashcroft, Tourism Alliance Victoria

10.45am Morning Tea

11.15am Retiring Volunteers Gracefully, Dianne Embry, CEO, Volunteering Victoria

11.55pm The Centre of the Commonwealth Games, Hedley Imbert, Manager, Federation Square Visitor Information Centre

12.15pm Creating and developing the High Performance Team, Graeme Joy, World explorer, Saxton Speakers Bureau 

1.15pm LUNCH

2.15pm Tourism Alliance Victoria Facilitated Workshop, Dealing with Visitor Information Centre Issues

3.00pm 2005 Visitor Information Centre Summit Close  

Venue Details

La Trobe at Beechworth, Albert Road, Beechworth, North East Victoria

Beechworth with its antique shops, restaurants, cafes and Historic and Cultural Precinct makes it one of Victoria's beautifully preserved gold rush towns.  

 


Presentations

Some of the speakers at the 2005 Visitor Information Centre Summit have been kind enough to make their presentation available to those who attended.  For a copy of the presentation follow the links below. 

Clive Dwyer's Presentation 

Steven Hill's Presentation

Parks Victoria's Presentation

Tanya Sewards Presentation

Robyn Fenech's Presentation

Rose Read's Presentation

Dianne Embry's Presentation

Graeme Joy's Presentation

Graeme Joy hand out notes

Photos

To see images of the 2005 Visitor Information Centre Summit

Click here

Visitor Information Centre Summit 2006

If you have any suggestions or comments in relation to the content of the 2006 Visitor Information Centre Summit or would just like to know more information, please contact Renee Ashcroft, Industry Development Coordinator on 03 9650 8399 or email renee@tourismalliance.com.au

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